What is a food and beverage service apprentice?
A food and beverage service apprentice can also be known as being a waitress or waiter. This job role can take place in a number of different working environments such as restaurants, hotels, pubs, sporting venues and cafes.
What is the work like?
You will be looking after the customers during their visit and your interactions with them can determine whether they have a good or a bad experience. The role will require you to provide high levels of customer service and ensure that visitors feel welcome and looked after. You will be required to take orders and have a good knowledge of the menu, dishes, drinks and company. You will serve food and drink to the customers and tidy away once they have finished, you will be part of a waiting team. You will also be part of a bigger team as the work you do will impact the chefs, front of house and bar staff. In the same way as the work that others do within your work place will impact on you, so team work is important. Your duties will typically include:
- Greeting and seating customers
- Taking food and drink orders
- Serving food and hot and cold drinks
- Taking payments
- Working with other members of staff to ensure an efficient service
- Tidy and maintain tables
How will the training take place?
Typically this course will take a year and on completion you will gain an NVQ level 2. To complete this qualification you won’t need to go to a further education (FE) college or training centre. Your time will be spent in a place of employment where you will get to learn practical skills from seeing a real working environment. You will shadow qualified members of staff so that you are able to learn first-hand how to perform the role. You will also get the opportunity to assist in activities; once you pass your assessments and progress through the course you will be able to start completing tasks on your own. To ensure you are competent in completing tasks a Remit assessor will visit you periodically at your work place to complete assessment testing with you.
What are the skills required to gain this apprenticeship?
To be a food and beverage service apprentice you need to be able to demonstrate:
- High standard of personal appearance and hygiene
- Good communication skills
- The ability to work within a team or on your own
- The ability to keep calm in busy and pressured situations
- Good customer service skills
- Competent numeracy skills to assist with taking payments
- Health and safety awareness
- An interest in food, drink and providing a good service
What qualifications are required to gain this apprenticeship?
The qualification requirements will differ dependent on the requests of the employer. Some employers may require higher grades at G.C.S.E level than others.
At Remit we recommend you apply and register with us irrelevant of what grades you gained at G.C.S.E level. We will then be able to contact you and advise you of the employers requirements and when other vacancies become available in your area. If you need any additional support whilst gaining your qualifications Remit can help you. We can also support you in completing your Functional/Key Skills (Core Skills in Scotland) which is a mandatory requirement needed for all apprenticeships and courses if you have not gained a G.C.S.E C or above in Maths and English.
What can you expect once you are qualified?
Waiters and waitresses will usually work within a shift pattern which could be morning, evening and night over seven days a week.
From 1st October 2015 an apprentice will earn a minimum of £3.30 per hour. This is the minimum salary and some employers may choose to pay more. Once qualified you may expect to earn between £12,000 – £14,500 per year, as you gain more experience and complete further training you may expect this salary to rise. There may be opportunities for shift and overtime pay depending on your employer. You may also be eligible for holiday entitlement, company pension and private healthcare schemes.
Please note: These figures are meant as a guide only and may vary from employer to employer and may be dependent on the geographical area.
How do I apply to be a food and beverage service apprentice?
If you are interested in becoming a food and beverage service apprentice you will need to register your interest with Remit by completing the online application form here.
Remit will be able to place you on an apprenticeship all year round. However it is important that you register your details as soon as you start year 11 and have decided that an apprenticeship is the option for you; this will give us the best chance of finding an employer in time for you finishing school.
For more information on this Apprenticeship click on the link below:
To register your details please click here and fill in the online application.