What is a business administrator?
The hospitality industry is a business like any other, it requires general admin that is involved with running a business such as invoicing, filing, sorting out wages, dealing with customers and other office tasks. Smaller companies may only need one member of administration staff, while larger companies could have a whole team.
What is the work like?
Business administrators will support every department of a business. In a hotel, for example, the admin department will support reception, the restaurant, housekeeping and management. As an administrator in a hotel you could be dealing with finance and invoices, drafting correspondence, scheduling appointments, providing information to customers and maintaining electronic and other files. Duties may vary depending on your employer but they usually include:
- Handling invoices and finance tasks
- Organising meetings and making travel arrangements for office personnel
- Opening, reading and distributing incoming mail
- Answering and dealing with incoming calls
- Setting up and maintaining paper and electronic filing systems for records
- Assisting in stock control and ordering
- Maintaining sales and performance records
How will the training take place?
Typically this course will take a year and on completion you will gain an NVQ/VCQ level 2 but there may be the option for you to progress and gain a NVQ/VCQ level 3. To complete this qualification you won’t need to go to a further education (FE) college or training centre. Your time will be spent in a place of employment where you will get to learn practical skills from seeing a real working environment. You will shadow qualified members of staff so that you are able to learn first-hand how to perform the role. You will also get the opportunity to assist in activities, once you pass your assessments and progress through the course you will be able to start completing tasks on your own. To ensure you are competent in completing tasks a Remit assessor will visit you periodically at your work place to complete assessment testing with you.
What are the skills required to gain this apprenticeship?
To be a business administrator you will need to be able to demonstrate:
- Good IT skills
- Strong organisational skills
- Good written and verbal communication
- An understanding of customer service
What qualifications are required to gain this apprenticeship?
The qualification requirements will differ dependent on the requests of the employer. Some employers may require higher grades at G.C.S.E level than others.
At Remit we recommend you apply and register with us irrelevant of what grades you gained at G.C.S.E level. We will then be able to contact you and advise you of the requirements of the employer and when other vacancies become available in your area. If you need any additional support whilst gaining your qualifications Remit can help you. We can also support you in completing your Functional/Key Skills (Core Skills in Scotland) which is a mandatory requirement needed for all apprenticeships and courses if you have not gained a G.C.S.E C or above in Maths and English.
What can you expect once you are qualified?
Business administrators usually work around 40 hours per week Monday to Friday and are office based.
From 1st October 2015 an apprentice will earn a minimum of £3.30 per hour. This is the minimum salary and some employers may choose to pay more. Once you are qualified you could expect to earn between £10,000 to £18,000 a year.
As you gain more experience and complete further training during you career you can expect this salary to rise. There may also be opportunities for shift and overtime pay dependant on your employer. You may also be eligible for holiday entitlement and other benefits such as company pension and private healthcare schemes.
Please Note: The figures used are meant as a guide only and can vary from employer to employer and may be dependent on the geographical area.
How do I apply to be a business administrator?
If you are interested in becoming a business administrator apprentice you will need to register your interest with Remit by completing the online application form here.
Remit will be able to place you on an apprenticeship all year round. However it is important that you register your details as soon as you start year 11 and have decided that an apprenticeship is the option for you; this will give us the best chance of finding an employer in time for you finishing school.
To register your details please click here and fill in the online application.