What is a barista apprenticeship?
As a barista you could be serving and preparing coffee in café’s, restaurants, coffee bars and hotels. A barista will use a specialist coffee machine which produces espresso and will then turn this espresso into many different styles of coffee including; latte’s, cappuccino’s, macchiato and Americano’s. You will also prepare and serve other hot and cold drinks, as well as meals, snacks and cakes. As a barista you will be working within a team of other people but you will also have certain tasks to complete on your own. The skills gained through the barista training are combined with a customer service qualification. This is due to the integral part that customer service will play within this role.
Remit are proud to partner with Starbucks to deliver their apprenticeship programme. Please click here for more info.
What is the work like?
As a barista you will usually work on a shift pattern as the coffee shop or cafe will open early in the morning and late into the evening. You will also be expected to work some weekends and public holidays. You will be stood for most of the day in this job role and the working environment will be busy, hot and noisy. Health, safety and hygiene are key issues in this job role and you will be expected to meet high standards where these are concerned. It is quite likely that you will have a uniform provided with this role. You will be customer facing in this role and providing a helpful and friendly service will be a big part of what you do. Other duties will typically include:
- Grinding fresh coffee beans
- Serving customers and making their orders
- Mastering the skill of creating the different varieties of coffee so that you are able to produce them at a consistent standard
- Ensuring the work area, equipment and machines are clean and tidy throughout the day
- Taking payments
- Preparing and serving food items including light lunches, snacks and cakes
- Preparing the store for opening and cleaning the store thoroughly before closing
- Stock ordering and management
- Stock display and control
- Advising customers on the product range
- Providing a high level of customer service
- Ensure customers enjoy their experience and provide a friendly environment for them
How will I learn on a barista apprenticeship?
This course usually takes one year to complete the barista training and on competition you will gain an NVQ Level 2 in customer service. To do this you won’t need to go to a further education (FE) college or training centre as all training will be done in the work placement. Your time will be spent in a place of employment where you will get to learn practical skills from seeing the real working environment. You will shadow qualified members of staff so that you are able to learn first-hand how to go about the job. You will also get the opportunity to assist in the activities. Once you pass your assessments and progress through your course you will be able to start completing tasks on your own. To ensure you are competent in completing tasks on your own a Remit assessor will visit you periodically at the work place to complete assessment testing with you.
What skills are required to gain this apprenticeship?
As part of a barista team you will need to demonstrate:
- Excellent customer service skills
- Knowledge of products
- Attention to detail
- Ability to work well under pressure
- In busy situations you are able to thrive and rise to a challenge
- Good communication skills
- Ability to deal with customer complaints
- Understanding of why customer service is important
- Knowledge of health and safety and hygiene
- Able to work well within a team as well as manage your own work load and responsibilities
What qualifications are required for me to gain this apprenticeship?
Qualification requirements will depend upon the requests of the employer. Some employers will require higher grades at G.C.S.E level than others. At Remit we recommend that you register your application with us irrelevant of your G.C.S.E grades. We will then be able to contact you and advise you on the employer requirements when vacancies become available in your area. If you need any additional learning support to assist you with gaining your qualifications Remit are able to help. We will also support you in completing your Functional/Key Skills (Core Skills in Scotland) which is a mandatory requirement for all apprenticeships and courses
What can you expect once you are qualified?
Baristas usually work shifts patterns and this may include early mornings, evenings, weekends and public holidays.
From 1st October an apprentice will earn a minimum of £3.30 per hour. This is the minimum salary and some employers may choose to pay more. Once you are qualified you could expect to earn between £10,000 to £18,000 a year.
As you gain more experience and complete further training during you career you can expect this salary to rise. There may also be opportunities for shift and overtime pay dependant on your employer. You may also be eligible for holiday entitlement and other benefits such as company pension and private healthcare schemes.
Please Note: The figures used are meant as a guide only and can vary from employer to employer and may be dependent on the geographical area.
How do I apply to be a barista apprentice?
If you are interested in becoming a barista apprentice you will need to register your interest with Remit by completing the online application form here.
Remit will be able to place you on an apprenticeship all year round. However it is important that you register your details as soon as you start year 11 and have decided that an apprenticeship is the option for you; this will give us the best chance of finding an employer in time for you finishing school.
To register your details please click here and fill in the online application.